In the Diagnostic Phase of the transformation, a very intense analysis is used to gain a detailed understanding of the “current state” of the business. The elements evaluated are: Business Processes, Organizational Infrastructure, and Organizational Culture, as well as how effectively these elements support the customer’s requirements and needs.
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In the face of an imminent crisis, business transformation can be a daunting task, so daunting in fact, that most companies will try anything else. So how do you know when you need to walk the path of transformation? Click here to learn the five symptoms of a dysfunctional organization and why is it important to recognize these symptoms early.
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