Hard benefits – usually measurable in financial terms – are not directly achieved. They result and consequence of the soft benefits, which include such things as:
• Enhanced Teamwork, at both executive and doer levels
• Better Communications, horizontally and vertically
• Better Decision-making Processes
• More Focused Accountability
• Greater Control
• A Window Into the Future
While these soft benefits cannot be measured with numbers, they’re very real in companies using Executive S&OP successfully.